At Tile Boutique(Scotland) Ltd, we are committed to protecting and respecting your privacy.
This policy explains when and why we collect information about our customers, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Who are we?
We are Tile Boutique (Scotland) Ltd, a Tile Importer company dedicated to providing competitively priced, quality wall and floor tiles. We are a company limited (333847). The registered office address is Unit 9, Hayfield Ind.Est. Kirkcaldy KY2 5DH
How do we collect information from you?
We obtain information from you when you begin trading with us. For example, when you contact us to buy products; either through our Representative, by completely an Account Opening form or dealing with our sales person over telephone, fax or email.
What type of information is collected from you?
The information we collect may include your Name, Business Name, Invoice Address, Delivery Address, Email address, Telephone number, Company Registration, VAT Number, Bank account details and Delivery instructions.
How is your information used?
(a) We may use the information to:
· process an order that you have submitted
· notify you of any changes to our services (i.e. office closure times)
· send updates and offers on our products
Lawful basis for processing of data
The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data:
Consent: the individual has given clear consent for you to process their personal data for a specific purpose. This purpose being – as set out in paragraph (a) above
Who has access to your information?
We will not sell or rent our information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Product Providers we work in association with:
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can chose to opt out by emailing us at firstname.lastname@example.org. We will not contact you for marketing purposes by email, phone, or fax unless you have given your prior consent.
How you can access and update your information
The accuracy of your information is important to us. If you change email address or any other information that we hold about you is out of date or inaccurate then please email us at email@example.com or write to us at:
Tile Boutique(Scotland) Ltd Unit 9 Hayfield Ind.Est.Kirkcaldy KY2 5DH
Alternatively you can telephone 01592 265235
You have the right to ask for a copy of the information Tile Boutique hold about you. You also have rights to complain about any manner in which we handle your data.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Non sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
We may analyse your personal information to create a profile of you and your companies preferences so that we can contact you with relevant information. We may make use of additional information about you when it is available for external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Review of this policy
We keep this policy under regular review. This policy was last updated on 24th May 2018